Urban Logistics is a prominent industry conundrum, with pressures of air quality, safety and congestion combining to produce the economic necessity for change. These pressures are no more acute than in central London, and are further accentuated when an organisation has ambitious growth plans.
Guy’s & St Thomas’ NHS Foundation Trust is one of the largest and most dynamic in the UK. With a turnover of £1.5bn and 15,000 employees, this two-site central London Trust has an ambitious agenda: to minimise the environmental impact, and a recognition of the need to change and develop the Supply Chain. This led to Davies & Robson being engaged to support their team.
To fulfil the needs of the community, there are plans to expand the hospitals on both sites, inevitably leading to even greater pressure on the inbound Supply Chain. Working closely with the in-house Procurement team Davies & Robson’s first task was to understand this well established and complex Supply Chain, gathering sufficient data and practical information to make informed choices.
Once the flows and data were understood, Davies & Robson applied modelling tools to project the future needs of the Trust. It was obvious that the requirements of the operations, and the scale of the inbound flows for both sites, could not be met with the existing model and a radical solution was required.
Pressures of congestion and environmental compliance meant the Trust was already exploring the possibility of using an off-site facility to handle logistics operations. The modelling supported that theory, confirming the future scale of the facility, and the benefits it would bring both operationally and environmentally. It also confirmed how an off-site logistics hub would reduce traffic, improving flow within the hospital, and freeing up the clinical teams to spend more time with patients.
External logistics providers were engaged with to establish the optimum solution. Working with the in-house team we were able to make a selection that most closely matched the needs of the Trust, the beginning of a process to streamline the operations. With the constraints around this part of London it has become clear other hospitals and businesses could also benefit from our services.
Key to the whole project was achieving the rigorous sign off of the business case for these changes to go ahead. The outputs from the work were used to support this. Full approval for the Business Case was granted.
“We all felt we knew what we needed but without the analytical back up that Davies & Robson have provided we weren’t able to quantify these benefits. The help with the strategic positioning of this project has been invaluable.”
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