Developing a bespoke training programme, where the content can be specifically tailored to meet the needs of the individuals, functions and the business can provide a good return and sustained benefits.

Before preparing your course we aim to understand the culture and exact needs of your business. Whether the aim is to improve performance or change behaviour we can assist in the development of new processes and working practices as a prerequisite to developing training material and delivery approach.

The training content, case studies and syndicate exercise can all be carefully selected and developed for relevance and importance. This ensures maximum engagement by the course delegates and an increased likelihood that the newly acquired knowledge will be put into practice immediately - important both to the organisation and the individual.

Over the years we have prepared and run a wide range of development programmes for both users and providers of logistics services. We have developed an extensive library of material and expertise which can be used in the preparation of a bespoke course thereby reducing both the time and cost of a tailored programme.

Current course material available for inclusion includes:

If you believe you may benefit from a bespoke training programme, we would be pleased to discuss how Davies & Robson could be of assistance. Please call us on 01327 349090 or contact us.

Who should attend the course:

The course is relevant for all sectors and sizes of operation, aimed at anyone who has direct responsibility for warehouse operations or involved in warehouse solution design and change planning. It also provides a good introduction to all aspects of warehouse design, planning and operations for senior managers in related functions to enhance operational appreciation.

Course Outline

• A brief examination of why we have warehouses & the roles they play within the modern supply chain
• Introduction to the key principles of Warehouse Design & Layout
• Principles of storage systems & picking methodologies 
• Key tools and methods to improve the day-to-day operational management of your warehouse
• An interactive session to develop the concept of metrics, key ratios and key performance indicators, how to use them and the pitfalls of getting it wrong
• Warehouse IT system functions and selection
• The role of automation and robotics
• The modules are supported by exercises where delegates can practice the principles and techniques involved 

The course will draw on delegates’ experience of running their own operations, they will be encouraged to contribute in discussion and syndicate groups.

Course Objective

Our primary objective is to give delegates the knowledge and tools they need to return to the workplace and optimise service and cost within the operation.

Reserve a place

If you would like to reserve a place on our Warehouse Operations Training course or require more information, please call us on 01327 349090 or contact us.

Who should attend the course:

The course is aimed at anyone who has direct responsibility for the operation of a distribution or transport fleet.

Course outline:

• A brief introduction of the role of transport in business
• The role of transport operations management, transport planning and management tools
• An overview of the relevant legislation including driving hours and vehicle types
• The structure of transport costs and their management
• Measures and key performance indicators
• Principles of transport planning and efficiency
• Purchasing transport resources
• Key strategic tools and methods for the improvement of the transport operation including basic analysis, modelling, regional options, planning, service procurement and solution development. This is supported by an exercise involving the delegates analysing and developing a solution to a case study.

The course will be interactive and draw on delegates’ experience of running their own operations. Sharing experiences, problems and solutions enhances the value to individuals of this course format

Course objective

Our primary objective is to give delegates the knowledge and tools they need to return to the workplace and run operations providing a better service at optimum cost.

Reserve a place

If you would like to reserve a place on our Transport Operations Training course or require more information, please call us on 01327 349090 or contact us.

Who should attend the course:

The course is relevant for all sectors and sizes of operation, for anyone who needs to use data but with limited ‘hands on’ IT experience and only basic spreadsheet skills. It aims to enable delegates to analyse, summarise and present a set of data to effectively support operational management, assist decision making and facilitate the preparation and presentation of information in reports.

Course outline:

• Examining where data comes from, how it might look and and potential uses
• How to check and repair data; looking at common issues and mistakes and their impact on results
• An introduction to spreadsheet techniques for data manipulation
• How to analyse data to produce meaningful and useful outputs
• How to combine, cross reference and link data sets from various sources and with different information
• Summarising data and developing techniques to enable communication within business
• Considering ways of presenting findings in reports and presentations

Course Objective

Our objective is to give delegates the tools and techniques they need to look at a set of business data; format, manipulate and analyse it to produce charts, tables and summaries for reporting and presentation purposes. 

Other info:  Delegates will be required to bring their own PC, with spreadsheet software, in order to complete practice modules relative to their workplace.  Comprehensive training notes supporting areas covered by the course will be supplied.

Reserve a place

If you would like to reserve a place on our Data Analysis Training course or require more information, please call us on 01327 349090 or contact us.

Who should attend the course:

Anyone with selling opportunities in the logistics market who feels they are not meeting expectations when making sales proposals to potential or existing customers. Often a good logistics solution is spoilt by a poorly written sales proposal and becomes a business opportunity lost, the aim is to assist logistics service providers prepare winning sales proposals.

Our team have many years experience in logistics business development and assisting clients interpret sales proposals and tenders from service providers. Using this experience we have developed some practical approaches and techniques to help managers who contribute to, or lead, the sales proposal writing process to achieve more business.

Course outline:

• We examine what makes a winning logistics sales proposal
• We then consider the structure of a sales proposal and ‘storyboarding’
• Tender responses often have very specific requirements. We examine these and the importance of adhering to them without losing your USPs
• Understanding the reader is of paramount importance. We discuss what readers may be looking for and how to maintain their sympathy.
• We then examine some report writing techniques that are important to the presentation of your final document.

The course is supported by delegate exercises to practice and discuss the concepts being taught.

Course Objective

Our objective is to develop delegate skills to be more able to write an effective logistics sales proposal. Logistics is a highly competitive market where growth is critical, and we aim to give you a better opportunity to secure new customers and retain existing ones.

Reserve a place

If you would like to reserve a place on our Sales Proposal Writing course or require more information, please call us on 01327 349090 or contact us.