Many competent warehouse management teams of previously stable logistics operations have been seriously tested in the last 2 years. Efficiencies and processes that had become routine and familiar to those executing them have become unrecognisable as so many variables from inbound stock deliveries to labour availability and transport costs have been thrown in the air. Many have had to adapt rapidly to e-commerce and delivering direct to the consumer.
Taking a measured step back from the daily fray is critical to getting a handle on the introduction of new ways of working and meeting changing customer expectations – but the mental and time space to do so never arrives.
Over recent months Davies & Robson, through our Interim Project Management service, have supported many businesses to help turn the tide on what has been an extremely challenging period. With experience, fresh eyes and a calm, measured approach to coaching the management team, the Davies & Robson Interim Team can identify quick wins to relieve the daily pressure, then refresh and embed new processes for longer term stability.
If you think your logistics team and customer service colleagues could benefit from the input of a senior logistician experienced in the introduction of best practice and new ways of working please contact us on 01327 349090 to see how we can help you.
